Is West Shore Apartments trustworthy? What do former tenants say?

Reviews on Google, Yelp, and ApartmentRatings.com consistently point to the same things: fast responses, hands-on maintenance, and a landlord who answers the phone. One tenant with 15 landlords over 25 years in Ithaca called the Terrys "by far amongst the best few if not the best."

What's the difference between renting from West Shore and a big corporate-managed building?

West Shore Apartments is locally owned and personally managed by the same family, Bob, Linda, and Karla Terry, since 1967, with no property management company standing between you and the person who owns the building. With West Shore, the same person who shows you the apartment signs the lease, answers the phone, and meets you in person for move-in and move-out.

Accessibility Statement

West Shore Apartments, LLC

Website: www.westshoreapts.com

Our Commitment to Accessibility

West Shore Apartments, LLC is committed to making our website accessible and usable for all visitors, including individuals with disabilities.

We believe everyone should have access to information about our apartments, rental opportunities, and services. We strive to provide an inclusive online experience and welcome feedback that helps us identify and address accessibility barriers.

Accessibility Standards and Current Status

We recognize the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a widely accepted standard for website accessibility.

Our website has not yet undergone a formal accessibility evaluation. Therefore, we cannot currently confirm that all website content and features meet these guidelines.

We are committed to considering accessibility as we maintain and improve our website and to addressing identified accessibility issues as reasonably possible.

Assistance and Alternative Access

If you experience difficulty accessing information, navigating our website, viewing apartment listings, completing forms, or using any website feature, please contact us.

We will work with you to provide the information or assistance you need through an alternative method, when appropriate, such as by telephone or email.

We welcome requests for assistance from prospective residents, current residents, and other website visitors.

Contact Information

If you encounter an accessibility barrier or need assistance, please contact:

West Shore Apartments, LLC

Phone: (607) 273-7368

Email: karlaterry@westshoreapts.com

Office and Mailing Address:

107 Worth Street
Ithaca, NY 14850

We aim to respond to accessibility inquiries within two business days. For time-sensitive assistance, please call our office.

When reporting an accessibility issue, it is helpful to describe the page or feature you were trying to use and the difficulty you experienced. You do not need to disclose personal medical information to report a website accessibility issue.

Ongoing Improvements

We recognize that website accessibility is an ongoing process. We value feedback from our visitors and will consider reported accessibility concerns as we review and improve our website.

Statement Date: October 20, 2026

This statement may be updated as accessibility improvements or evaluations are completed.

West Shore Apartments

West Shore Apartments is a local, second-generation, family-owned and operated business helping college students and others Make Ithaca Home since 1967. Our unique, furnished properties are conveniently located in Collegetown near Cornell University and along the West Shore of beautiful Cayuga Lake. Our goal is to provide tenants with modern solutions while offering traditional family hospitality.